Southwest Airlines reduce costly support calls by 40% Site search has transformed from a utility into a strategic asset. It shapes the customer experience and drives operational efficiency for Southwest Airlines. 47% Exit rate reduction 40% Fewer support calls 60s To make complex updates Squiz has made a real impact. It’s incredibly rewarding getting to work on something that plays such a meaningful role in the Customer experience—especially in the moments that matter most. Steven TurkovichDigital Product Owner
University of Otago triples user satisfaction New system = happier teams and smoother websites. The [Squiz] tech finally keeps up with the awesome ambitions of a university that ranks in the top 1% globally. 204% Usability increase 50k+ Pages migrated 100% reduction in security issues We've only just scratched the surface of what we can do with this new system. Hone PaulDirector of Marketing
CoreLogic doubles conversion rates Migrating two flagship websites to a single platform delivers faster performance and dramatic improvements in user engagement, for leading property data service provider, CoreLogic. 100% Increase in lead conversion 53% Reduction in bounce rate 10% Faster page load times The big win is what we can now do in-house. Although we're a lean team, we can do our own enhancements ourselves. Kieran ScottSenior Digital Enablement Manager
SSCL's single hub to support civil servants SSCL transforms multiple departmental intranets into connected hubs, serving hundreds of thousands of UK civil servants. 300K+ Civil servants supported 9 Government agencies migrated 24/7 Access from any device We've learned how to gain real business results through modernizing and improving the employee experience. Carl JohnsonDigital Contact Services Director